A process driven methodology established with whitespace strategy is the spine of modern luggage factory competing on Quality and Efficiency. Itinegrated Supply Chain Coverage----everyprocess----from mfg to distrubition to sales to post-sales process----everythingwithin this system----even product-training professional coverage----theprogression of everything from raw materials to mfg to aftersalesservice----and hurls it across the globe----in any mkt, anynationality---it is the launch sequence to the restoration of tru competition----and that is this new end-game. Here will be broken down as the Step by step of in a luggage factory by these processes that are: the production process; the shipment process; the after-sales service process and the bookshelf of knowledge system to train newcomers in production.
I. Luggage Production Process
Bag production is a complex multi-step process, which can be broadly divided into the following:
Design and Cutting:
Design: Create a sample based on the design, style, form, and function, in relation to market trends and consumer wants.
Cutting: machines or dies to cut main shell materials (PC, ABS, ABS+PC, nylon, polyester, etc.) as well as lining and accessory materials to be prepared according to design drawings
Shell Molding and Processing:
They then cut sheets of it and, having first softened them by heating, use vacuum forming or pressure molding in molds to form the various parts of the hard-shell case (front panel, back panel, side panels, etc.)
Riveting / Welding — The formed shell parts are fully assembled into an incomplete empty shell with the help of metal rivets or high-frequency welding processes.
Component Manufacturing and Installation:
Process of Telescopic Handle Manufacturing: The tube to be able to make up the handle pipes are Cut, bent and polished, and buttons, locks and other Components are mounted on it to form the entire telescopichandle system.
Wheel mount: If desired, wheels (usually casters) are installed onto existing pads located on the bottom of the enclosure with either screws or rivets.
I. Production Process
Installing Lock: Reinforce TSA lock or combination locks and fix them with the case.
Lining Sewing: Sew some cut pieces of lining material, compartments, pockets, etc. using a sewing machine and fix to the inside of the case.
Final Assembly and Inspection
Final Assembly: All components, including the telescopic handle, wheels, locks, and handle, are installed into the case to complete the overall assembly of the suitcase.
Final Inspection of Product: The suitcase that has been tested a complete inspection of the assembled suitcase, such as: whether the stretching and retracting of the handle is smooth, whether the wheel is smooth without abnormal noise, whether the lock is normal, whether there are scratches on the surface, etc. После прохождения чемодан упаковывают.
Cleaning and Packaging
Cleaning: If the luggage passes the inspection after taking the scan, using the water to wash the surface to dust or fingerprints.
PS: The dustproof bag is put on the bag, and the instruction manual, warranty card, etc. go into the box, and enter the carton.
II. Shipping Process
In order for the products of the factory to be able to reach the hand of customers within the time and intact, the factory applies strict shipping procedure.
The sale dep. will talk to the customer once more on March HA info again and confirm the details of the final order with customer like model, qty, price, deliver time, etc and created the final order.
Production planning and coordination: This layer data analysis will carry out the production plan and commissioning according to the order plan in combination with the production workshop, and DA will be responsible for the warehouse and the preparation of supporting materials.
Pack and Final Inspection: Quality inspection to carry out sampling or full inspection of the batch of products passed by the packer for shipment must undergo box encoding and sealing, packing items of the outer box and bag similar with shipping marks strips, it must indicate the code for the year, month, production, product name, quantity, information and customer information.
Document Creation: Business dept creates the necessary documents like invoices, packing lists, bills of lading.
Contact the freight forwarder to organize transportation (roads, ships, airplanes, etc.) and book shipping spaces. Move the packed items to the first-floor shipping point within the factory of the warehouse.
Container Loading and Dispatch — The workers load the container according to plan, optimise the container use, and stack the goods safely under the supervision of the freight forwarder or customer. After the container gets filled and arranged at the terminal or even straight to the intended consumer area, it is locked up.
Track and Confirm Process : Track at every level of the shipment orders and notify the customer of the status of transit. Check with the customer whether he/she has received the shipper.
III. After-Sales Service Process
Providing excellent after-sales service is, of course, the best way to build brand reputation and nurture relationships with your customers.
Reception And Registration:Call Hotline For Customer Report Problem, Mail, Or Internet Customer Care
. A customer care executive logs a new customer complaint, he or she selects a model, date-of-purchase and specific trouble, writes it down along with all the other information, customer account details and generates a ticket with this information.
Problem Diagnosis and Solution:
Diagnosis based on description by customer service or technician
You can allow users to resolve a few minor issues and facilitate them using remote guidance.
If it needs any repair check within the range of guarantee (generally from one to few years not to human damage). We repair or replace parts under warranty at no charge.Able to quote which service at the defined cost, and or, out of warranty, or human damage, and taken care of for costs.
Repair Execution and Feedback:
Self return or the manufacturer picks up the product (depending on the company policy).
The product is then sent to the repair department where it is tested and repaired if needed, parts that may have been damaged will be replaced here.
After the repair, run a test to ensure that it works as normal.
Deliver And Follow-Up: Return the worked-on product back to the client, follow up with them to ensure client satisfaction, and eventually close the service ticket.
Input normal quality problems found in after-sales service to production and quality department as the negative guidance of improving following product quality.
IV. Teaching New Production Workers in Industry Terms
Educating newcomers to lay the groundwork for production quality and throughput. Its main content includes:
Safety Knowledge Training:
Workshop safety rules (like ppe, no smoking)
Standard operation procedures of machines (eg. normal and emergency use of punching machines, sewing machines, high frequency machines, etc.)
This included drills related to fire safety awareness and emergency exit.
Material Knowledge:
Identification of Regular Luggage Material, Traits and Distinction between PC, ABS, Nylon and Polyester Fabrics
Get to know the kinds of accessories and quality requirements for wheels (TPE / TPU wheels, telescope handle (aluminum / steel tubes), zipper, locks, etc.
Process and Quality Standard Training:
Deep dive into the SOP for that position
Know OP Skills And Self-Validation Norms For Process (Stitch Pitch, Rivet Toughness And Shell Symmetry)
To be able to identify defects such as color difference, scratches, burrs, misaligned stitches, etc.
Equipment Operation Training:
Watches and waste disposal, such as cutting machines, sewing machines, high-frequency machines, riveting machines, etc. Watch, handle with caution, but you must have senior employees that we don not see—In some machines.
Know how to conduct daily maintenance and diagnostics of the equipment.
Quality Awareness and Teamwork Training:
Building that \"first make it great\" and \"following step is that of your client\" mentality.
Know the complete production process, be clear about the need for a position in the whole, and have the team awareness.
With the close collaboration and continuous optimizing of above 4 process systems, a luggage factory can maintain the stable delivery of high-quality and high-edge luggage so as to satisfy the Customers and stay invincible in the fierce market competition.